Terms and Conditions

TERMS AND CONDITIONS
Sardinia Open Voucher

Terms and conditions applied
Sardinia Open voucher general terms and conditions can be found on:
www.sardiniaopenvoucher.com.
Sardinia Open Voucher hotel and car, is a 2 in 1 package, therefore it cannot be sold separately. If the client does not wish to use the car, no discount or service changes are foreseen. Minimum stay: 2 nights.

Sardinia Open Voucher holiday package
Sardinia Open-Voucher package includes:
- 2 or more Night-Vouchers;
- 1 Car-Voucher

The total number of Night-Voucher depends on the nights booked. The night-voucher represents the confirmation that the room/s is/are reserved at the given hotel. Each Night-Voucher is named and numbered and it can be used only by the person whose name appears on the voucher. A valid document will be asked to be shown.
Each Night-Voucher indicates:
- Hotel name
- Arrival date
- Number of nights
- Number of adults, children and infants traveling

The Night-Voucher INCLUDES:
• Overnight stay in standard double room/s
• Any other possible service purchased at the moment of the booking

The Night-Voucher DOES NOT INCLUDE:
• Meals, tips, drinks, etc and everything not clearly indicated in the voucher.

Each car voucher is named and numbered it can be used only by the person whose name appears on the voucher. The driving licence will be asked to be shown. The Car-Voucher entitles the clients to pick up the car at the specified office. By withdrawing the keys and driving the car the clients agree the Sardinia Open Voucher terms and conditions.
DRIVER requirements:
• Minimum age:
- Group B/C: 19 years (NB: drivers younger than 23 pay the "young driver" extra fee)
- Group D/E/F/G: 25 years
• Maximum age:
- Group B/C: 80 years
- Groups D/E/F/G: 75 years
• Driving experience:
- Group B/C: 1 year driving experience
- Groups D/E/F/G: 3 years driving experience
• Have a valid credit card which is REQUIRED as guarantee. At the time of rental, a refundable deposit to cover the cost of fuel and CDW and/or TLW deductibles when required, will be blocked on the driver's credit card.

Each car voucher indicates:
• The car category (B or higher)
• Pick up and drop off office
• Pick up and drop off date
• Extras (if requested)

The Car-Voucher INCLUDES:
• 150 km per day. Extra km are charged extra and must be paid on the spot
• V.A.T. 20%
• Airport taxes 12%
• C.D.W. (car damages and accidents Insurance – Loss Damage Waiver is not included)
• T.L.W. (Fire and theft – Loss fire and theft Waiver is not included)

The Car-Voucher DOES NOT INCLUDE:
• Refuelling
• For Arrival after 11.00 p.m. and before 8 am you have to pay extra at the rental car station

• Extra charge additional driver
• Dropping off the car to different car rental office
• Fuel, fines and anything else not included in the voucher
• Snow chains, car top carrier, ski rack and baby seat (€ 36,00 to be paid on the spot at the car rental office)
• Waiver CDW and/or TLW: in the case of damage by a third party or theft and/or fire, a waiver is applied.
Super KASKO does not cover any damages to glasses, tyres and seats.
Portale Sardegna does not take responsability for additional services purchased on the spot and agreed by the client and our suppliers.
The Sardinia Open Voucher holiday package does not include in its price anything which is not clearly indicated as "included".

The Car Rental
The Car for rent must be picked up at the Car Rental office indicated in the voucher (placed in any airport among Olbia, Cagliari or Alghero).
The car category depends on the number of participants over 12 years old as indicated in the following chart:
1-2 B
Fiat Panda 1.2 A/C 3 C Fiat Punto Evo
4 D Citroen C3 Picasso
5 E Opel Zafira Tourer
Car upgrade is available while booking on the web-site. However, it can be arranged on the spot as direct agreement between the driver and the car rental company.
Validity of rates and conditions
Please note: the offer "Sardinia Open Voucher" refers and remains valid for the period and at the price shown on the web-site: www.sardiniaopenvoucher.com.

Payment
The full payment is considered as a booking confirmation and it must be made as indicated on Portale Sardegna's web-site ("payments details" are displayed during the booking process).

The payment can be made:
• Immediately by Credit card by clicking on the highlighted link (last step of the of the booking process). Credit card: Visa, Master Card are accepted.
• Within 48 hours by Credit Card or by Bank transfer. The client will receive all the details about payments methods by e-mail. N.B.: Payment by bank transfer is allowed only if, between the payment date and the starting date, occur at least 15 days.
All the payment details must be sent via e-mail or fax to: Portale Sardegna s.r.l. Fax: +39 0784 291008, e-mail booking@portalesardegna.com.
Subject/Reason for the bank transfer: Please indicate the name of the person whom the booking refers to and the booking code number.

Cancellations and changes
Changes to Open Voucher package, as well as cancellations, can be made only in accordance with Portale Sardegna and are subject to room's availability at the hotel. Any request is subject to penalties and booking-amendment fee as the below chart displays. Fee and penalties are payable by credit card at the time of the change request.



Traveling period

Penalty applied 

Booking-amendment fee

Itinerary amendment

from 01/10/2016 to 30/04/2017

€ 30 per person per night
(+ € 10 per person per night for hotel category up-grade)

 

from 01/09/2016 to 30/09/2016 and from 01/05/2017 to 31/05/2017

€ 45 per person per night
(+ € 10 per person per night for hotel category up-grade)

Dates amendment

from 01/10/2016 to 30/04/2017

€ 30 per person per night
(+ € 10 per person per night for hotel category up-grade)

 

from 01/09/2016 to 30/09/2016 and from 01/05/2017 to 31/05/2017

€ 45 per person per night
(+ € 10 per person per night for hotel category up-grade)

Change of name


€ 30 per booking

Cancellation

30 days (or more) prior arrival

30% of the total cost

 

from 29 to 15 days prior arrival

50% of the total cost

 

14 days (or less) prior arrival or No show

100% of the total cost


Confirmation of the booking is considered as full acceptance of the present Terms and Conditions.
Acceptance of the general conditions
Confirmation of the booking is considered as full acceptance of the present Terms and Conditions.

Company
Hotels and Car Rentals are authorized to accept the vouchers provided by Atlantidea owned by Portale Sardegna Srl, or any other authorised distributor.
Company: Portale Sardegna s.r.l. Via Mannironi, 55 – Nuoro (Italy). Tel +39 0784 30638, Fax +39 0784 291008.
Travel Agency: Atlantidea di Portale Sardegna s.r.l., recorded in the Regional Registry of Travel Agencies and Tourism of Sardinia n° Aut.110 - D.R. N°5/89.